Privacy Policy

SocialGhost Intelligence ("SocialGhost," "we," "us," or "our") operates the platform at trysocialghost.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information you provide directly:

• Email address (waitlist signup, account creation, contact form)
• Name (contact form)
• Password (account creation — stored as a hash by Firebase Authentication, never in plaintext)
• Messages you send via the contact form

Information collected automatically:

• IP address (hashed for rate limiting and abuse prevention — we do not store raw IPs)
• Browser type and version
• Pages visited and time spent
• Firebase Authentication session data

Information from third-party services:

• Google account data (if you sign in with Google): email, display name, profile photo
• YouTube channel data (if you connect your channel): channel name, video metadata, performance analytics

• To manage your waitlist position and send status updates
• To create and manage your account
• To provide, maintain, and improve our services
• To generate AI-powered video content based on your channel data
• To communicate with you (service updates, support responses)
• To prevent abuse and enforce rate limits
• To comply with legal obligations

We use the following third-party services to operate SocialGhost:

• Firebase / Google Cloud Platform — Authentication, Firestore database, Cloud Run hosting
• Amazon Web Services (AWS) — S3 media storage, Lambda video rendering
• Google Gemini AI — Script generation, image generation
• Pexels — Stock media for video scenes
• Remotion — Video composition and rendering
• Cloudflare — DNS, CDN, DDoS protection
• Gmail SMTP — Transactional email delivery
• YouTube API — Channel analytics and video publishing (with your explicit OAuth consent)

Each service has its own privacy policy. We encourage you to review them.

We use the following cookies:

• sg_authed — Session cookie indicating you are signed in (expires in 24 hours)
• sg_onboarded — Indicates onboarding completion (expires in 1 year)
• sg_session — HttpOnly server-side session for admin verification (expires in 5 days)

We do not use third-party tracking cookies or advertising cookies.

• Waitlist data: Retained until you request deletion or your account is created
• Account data: Retained while your account is active
• Contact form submissions: Retained for 2 years for support reference
• Generated media (videos, images, audio): Retained while your account is active; deleted within 30 days of account deletion
• Rate limit data: Automatically pruned after 1 hour

You have the right to:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your account and associated data
• Portability — Request your data in a machine-readable format
• Withdraw consent — Disconnect your YouTube channel or delete your account at any time

To exercise these rights, email us at aisocialghost@gmail.com.

SocialGhost is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Your data may be processed in the United States (AWS us-east-1, Google Cloud us-central1) and other regions where our service providers operate. By using SocialGhost, you consent to this transfer.

We implement industry-standard security measures including encrypted connections (TLS), hashed passwords (Firebase Authentication), hashed IP addresses, HttpOnly session cookies, and server-side access controls. However, no method of transmission over the Internet is 100% secure.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance.

For privacy-related questions or requests, contact us at:
aisocialghost@gmail.com